Demo concept·Built by ExM & Co.·Fictional business

ExM & Co. · Automated systems demo

◆ClearFlow Plumbing — GTA Drain · Water Heater · Emergency Repair

Every missed call is a lost $500 job.
ClearFlow hasn’t lost one since.

When a call goes unanswered, ClearFlow texts back in under a minute — and the customer books themselves. Watch it happen below.

See how it works Show me the math

60-second automatic text-back · 24/7, even at 2 AM · zero extra staff

The leak

Your techs are under sinks. Your phone isn’t.

A plumbing crew can’t stop mid-job to answer a ringing phone. That’s exactly when the best jobs call.

1

Hands full, phone ringing

Marco is wrist-deep in a burst pipe in Etobicoke. The phone rings twice and rolls to voicemail. Nobody calls back — they’re on the tools until 6.

2

The voicemail graveyard

A homeowner with a flooded basement doesn’t leave a message and wait politely. Most callers never leave a voicemail at all — they just hang up.

3

The next plumber wins

By the time anyone checks messages, the caller has already booked the shop that picked up. Every missed call is a job handed to a competitor.

The system

Missed call → text-back in 60 seconds. Automatically.

This is what the customer sees. Nobody at ClearFlow lifted a finger — the system watched the phone line and replied.

What just happened

  1. 1The system saw the missed call. Marco never heard the phone — he was under a sink. The system caught it the second it rolled to voicemail.
  2. 2A text went out in under a minute. Friendly, human, and specific — with a real next-day window, not a generic “we’ll call you back.”
  3. 3The customer booked themselves. One tap, one reply — the job landed on tomorrow’s schedule before Marco finished his current one.
No app to install. No staff to hire. It runs on the business’s existing phone number, 24/7 — nights, weekends, and the 2 AM burst-pipe panic included.

Online booking

Three taps. Job on the calendar.

The text-back link opens a dead-simple booking page — no account, no app, no phone tag.

Pick a service

  • Drain unclog from $149
  • Slow / blocked drain ✓
  • Water heater install from $1,450
  • Emergency call-out 24/7

Pick a time

  • Today 4–6 PM 2 left
  • Tomorrow 9–11 AM ✓
  • Tomorrow 1–3 PM open
  • Thursday 9–11 AM open

Confirmed

✓ You’re booked.
Blocked drain · Tomorrow 9–11 AM
Tech: Marco · ClearFlow Plumbing
And then the system keeps working: an automatic reminder text goes out the evening before and the morning of — no-shows drop, techs stop driving to empty houses.

Quote follow-up

Quotes stop dying in the inbox.

Most quotes are lost to silence, not to price. ClearFlow’s follow-ups go out on their own — polite, spaced, human.

Day 1

Quote sent

Marco quotes a water-heater install on-site. The customer gets it by text and email before he’s back in the van.

“Thanks Marco — we’ll think about it and let you know.”
Day 3 · automatic

The check-in

A short text — no pressure, just there when the decision happens.

“Hi, it’s ClearFlow — any questions on the water-heater quote? Happy to walk through it.”
Day 7 · automatic

The final nudge

One last touch with a reason to say yes now.

“Your quote’s still good — want me to hold Thursday for the install?”
Day 8

Job won

The customer replies, Thursday gets booked, and nobody at ClearFlow had to remember to follow up.

✓ “Yes! Let’s do Thursday.” — $1,450 job, zero chasing.

The math

12 missed calls/mo × $500 = $6,000 recovered

That’s one extra truck’s worth of work a year — from calls that were already ringing. No ads, no discounts, no new staff. Just answering every call, even when you can’t pick up.

Demo figures for illustration — plug in your own call volume and average job value.